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The One Skill Every First-Time Manager Needs to Know

The real just got real.


Time to celebrate! The position you’ve planned for and worked towards is yours. Knowing that others recognized your potential is rewarding and you’re ready to prove their confidence in you was justified.

Leading a team requires a variety of skills; none more important that being an effective coach. Yes, coaching. It will quickly set you apart from your peers and help you successfully lead others.

Coach Mo explains:

  • What is coaching in a management context?
  • The role of your employer regarding your leadership development.
  • Your personal responsibility to your professional pursuits.

Hear a real-life example of a leader allowing the team to search for and develop potential solutions to an unexpected problem. It’s not always about knowing what to do. Hint: It’s about knowing how to encourage others to identify solutions and take appropriate action.

What’s the difference between coaching, mentoring and consulting? Coach Mo explains with examples that demonstrate how a new manager can use these skills.

I’m the manager. Now what?

  • What am I supposed to say now that I am the manager?
  • How am I supposed to act now that I am the manager?
  • How am I supposed to be now that I am the manager?

Coach Mo details manager misconceptions verses reality. It’s eye-opening to realize your role might not be exactly what you thought.

Next, she covers training and professional development. The statistics are mind-boggling. Did you know that training alone yields a 20% improvement in productivity? When coaching is added that climbs to 88%!  Hear how this is achieved and why it’s so helpful for the new manager.

Coach Mo shares the key question you can use to help you determine what to address first. Knowing where and how to apply your talents and skills means an easier path to success. This self-assessment provides clarity and focus.

Coach Mo Knows

Tip: If you want to gain awareness of your natural talents and learn how they serve you as a Strength, check out Coach Mo’s Strength Packages. She combines the assessment with 1:1 support.


Which one coaching skill will you commit to develop now? 

By developing this skill, what difference will this make?

 Inspiration: Ray Dalio, Principles 

"In short, I learned that being totally truthful, especially about mistakes and weaknesses, led to a rapid rate of improvement and movement toward what I wanted"


Leader as Coach David B. Peterson, PhD & Mary Dee Hicks, PhD

Becoming the Boss Harvard Business Review

It’s the Manager, Jim Clifton and Jim Harter

Clifton Strengths Assessment



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