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"You have one mouth and two ears, use them proportionately." 

I love this saying by Judge Judy. It is a quick reminder to ourselves that, yes, we are equipped to ‘listen’.

What I have discovered as an executive coach to high-achievers, is that by effectively listening to others especially during contentious conversations, you can connect with the other person in a meaningful way, stick to the facts and avoid getting dragged into the triggering emotions of a difficult conversation.

I get it, it’s easy in concept yet difficult in execution, but one thing you’ll come to discover over time, is that it takes practice!

Whether it is the presidential election, a contentious conversation with your boss, colleague, parent, friend, significant other, your ability to gain self-mastery of navigating difficult conversations is an...