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How To Be Your Best Self During Difficult Conversation EP: 17

Season #1 Episode #17

You have one mouth and two ears, use them proportionately.

I love this saying by Judge Judy. It is a quick reminder to ourselves that, yes, we are equipped to ‘listen’.

What I have discovered as an executive coach to high-achievers, is that by effectively listening to others especially during contentious conversations, you can connect with the other person in a meaningful way, stick to the facts and avoid getting dragged into the triggering emotions of a difficult conversation.

“Easy in concept yet difficult in execution” but one thing you’ll come to discover over time, is that it takes practice!

Whether it is the presidential election, a contentious conversation with your boss, colleague, parent, friend, significant other, your ability to gain self-mastery of navigating difficult conversations is an essential skill in your pursuit of your executive ambitions.

Enjoy today’s interview with Robyn Hatcher, a communications expert and author of Speaking Ovation Presentations, a sought-after keynote speaker, workshop facilitator, one-on-one coach and consultant and Founder/Owner of SpeakEtc. She’s also a certified Neuro-Linguistic Programming (NLP) practitioner and an Everything DiSC® partner.

Coach Mo Knows


If you’re ready to get seen, get heard and get ahead, join Robyn’s exclusive Communication workout group! First 10 people to reach out to her will receive a 25% discount off of the annual membership.

Email Robyn at [email protected]

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Coaching Question:

What is your plan for gaining clarity of your communications style and understanding your communications ‘need’ as identified by Robyn in today’s podcast?


"Seek first to understand, then to be understood". By Stephen Covey's Seven Habits of Highly Effective People,


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